x

Get a Personalized Demo

Talview Blog

Latest articles on Remote Hiring, Recruitment Automation, Online Proctoring, and more.

6 Proctoring Essentials for Remote Certification Providers

Published: June 23, 2022 In: Education

Online Certifications Are Now a Required Capability 

In the digital age, remote certification testing is more important than ever to address the growing skills-gap in technical and highly trained talent. Businesses and technical certification providers need to make sure that their exams are being taken in a secure and reliable environment. This is where six essential capabilities for remote proctoring solutions come into play, especially for certification providers. 

Remote proctoring allows for the secure monitoring of test-takers from anywhere in the world. It is the perfect solution for businesses and certification providers who want to securely offer their exams online and significantly widen the available pool of talent.

Why Is It Important? 

As the business paradigm increasingly shifts from office work to remote work, the demand for online/remote proctoring services has grown exponentially. The pandemic has accelerated this trend, as remote work has become the new normal for many people. 

This shift has been especially pronounced in the education and certification industries. Far beyond universities and colleges, certification providers – from programmers to software users and technical staff across industries – have moved their exams online. In addition, many business certifications can now be taken remotely. 

However, this remote testing comes with its own set of challenges. How can you ensure that your exams are being taken in a secure environment? How can you prevent cheating, malpractice, and the sharing of exam content? 

This is where remote proctoring comes in. Exam integrity is essential to the validity of online certifications. Successful cheating on a technical exam can invalidate the certification for everyone involved, casting doubt on the abilities of other certified professionals. To prevent cheating, remote proctoring solutions should have features like video and audio recording, stringent authentication protocols, and real-time monitoring.

An effective remote proctoring solution ensures the security of online exams by deterring cheating –  monitoring exam takers for suspicious behavior, with a choice of automated proctoring software, qualified human proctors, or a combination of both.

How Does Remote Proctoring Work? 

An enterprise-class remote proctoring solution offers a combination of live proctors and automated technology to continuously monitor all test takers. Live proctors can watch exam takers via webcam, or they can review recordings of the exam session later.  

Suspicious behavior will be flagged automatically, easily accessible for proctors to review. For example, if a test taker is looking at a mobile phone or looking offscreen for extended periods of time, the automated proctoring solution can flag this behavior for human proctor review, including time and date stamps in the recording. 

With an effective remote proctoring system in place, online certifications can be just as secure and reliable as in-person exams. Remote proctoring solutions can provide a high level of security and oversight, making online testing a viable option for certification exams. 

Remote proctoring solutions should provide a number of benefits for certification providers, including: 

  • Enhanced security: Remote proctoring solutions can help to secure your online exams and prevent cheating. 
  • Improved accessibility: Make it easier for candidates to take exams, regardless of bandwidth, device or operating system. 
  • Increased flexibility and a superior experience: Offer test takers increased flexibility, allowing them to take their exams at a time and location that is convenient for them. 

6-Proctoring-Essentials-for-Remote-Certification-Providers

What Are the Essential Features of a Remote Proctoring Solution? 

To automate, assess, and authenticate a proctoring process from virtually any device or operating system, certification providers require six essential capabilities from their online proctoring solution.  

1. Easily Integrate with LMS & Test Engines

Flexibility and integrations are key when it comes to remote proctoring. Any remote proctoring solution should be flexible enough to accommodate different types of exams and test takers. It should easily integrate with learning management systems, test engines, and simulation platforms, adding a layer of security and trustworthiness to test results and certifications. 

2. A Versatile User-Friendly Solution

Versatility is another must-have capability in a remote proctoring solution for certification providers. Make it easier for test takers, allowing them to focus on the content, not the interface. The solution must be capable of operating at low bandwidths and on virtually any internet device (mobile, tablets, laptops) or operating system (Android, iOS, Windows, MacOS, Linux).

3. Expand & Scale Online Education Services 

An enterprise-class remote proctoring solution will allow you to manage the entire proctoring workflow from a single solution – scheduling, proctoring, authenticating, managing test takers, sourcing live proctors, and monitoring – regardless of the number or frequency of test takers. 

4. Protect Content & Exam Integrity

The proctoring solution should help ensure the integrity of your exam with multiple layers of authentication, fraud detection, and a lock-down exam browser. 

5. Safeguard Your Data

With all the cyber-attacks and malicious actors being reported on a daily basis, it’s vital that a remote proctoring solution complies with global industry practices and certifications, such as GDPR, PDPA, CPPA, ISO 27001:2013, and SOC 2. 

6. Premier Support & Services 

Enterprise-grade implementation and support services teams are the number one way to ensure your online certification programs run smoothly.  

Talview Simplifies Remote Proctoring for Certification Providers 

The Talview remote Proctoring Solution for Certification Providers is engineered to be secure, flexible, and easy to use. The solution’s ability to scale guarantees it can be efficiently deployed by organizations of all sizes and industries. Visit Talview.com to learn more. 

Even prior to the pandemic, companies across technology and BFSI industries struggled to access the talent they needed. Now, in the context of remote work, accelerated digital transformation, and the Great Resignation, it’s become even harder for these businesses to find skilled workers.  

The advent of The Great Resignation has compounded an already altered landscape that is still dealing with the fallout of COVID-19, with companies across technology & BFSI bearing the brunt. This has resulted in a significant skills-gap in the worldwide talent pool.  

The Talview white paper, Addressing the Demand for Skilled Talent, explores methods of managing the talent supply chain. 

 

Talent Demand Cover Image

 

Tags: Education, Online Exams & Proctoring

Written by: Team Talview

Leave a Reply