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Covid has transformed the way many companies work. From online collaboration to remote hiring, digital operations are the new normal for the foreseeable future. Talent acquisition (TA) and HR leaders across industries have been forced to adapt to this digital transformation of their hiring process.
Talent recruitment is now remote. Interviews are remote. Hiring is remote.
Madeline Laurano
Founder, Aptitude Research
Many companies are leveraging multiple solutions to support talent acquisition and hiring activities. Too often, HR solutions and applicant tracking systems provide vastly different user interfaces and data management systems. The data these separate solutions collect seldom integrate into an effective, single source of information to provide insights into talent hiring, upskilling and retention. Confident, informed decisions on talent without consistent data are impossible. Hiring decisions simply become guesswork.
This explains the most frequently heard complaints from TA and HR leaders today:
- Difficulty sourcing and hiring quality talent
- Losing qualified candidates during the application process
- An overall lack of quality candidate data upon which to make decisions
Talent Measurement to Boost Quality of Hire
Lack of an integrated talent measurement platform, providing a single source of truth, leads to “gut feeling” decision making, opening the door to unconscious bias, and a lack of confidence. Effective talent measurement empowers organizations to turn data into actionable insights for fast, confident candidate decisions.
I think we should define “talent” as those employees whose contributions are vital to our ability to produce our product or deliver our service. Excellent talent then refers to those who produce an above-average amount of our product and poor talent means those who do much less than average.
What is Talent, and How Do We Measure It?
Talent acquisition software and hiring technologies should be designed to help TA leaders attract, recruit, and hire top talent. It should make the job easier by automating repetitive tasks and consistently storing candidate data, thereby freeing TA and HR staff to focus on candidate quality, cultural fit, and how they align to organizational goals.
Company goals and objectives should be top of mind for TA and HR professionals, not how to deal with multiple software interfaces and scattered data sources. They should be free to focus on identifying their organizations’ critical hiring metrics, developing insights on individual candidates, and prioritizing action items to quickly move forward on the best talent to avoid losing applicants in the hiring process.
The High Value of Human Capital
What sets successful organizations apart from their competitors in today’s information economy is their workforce, their human capital. Building human capital at scale requires the ability of a company’s TA professionals to provide consistency in screening, assessments, and interviewing – both for their own use and the candidate's experience. These are key components of a successful recruiting and hiring strategy.
Candidate screening can have a dramatic impact on a company’s overall talent acquisition strategy. Organizations that make a strategic investment in integrated solutions can improve the candidate experience, speed the time to offer, and boost the quality of hire.
Pre-hire assessments, the technology organizations use to evaluate candidate skills and predict future work behaviors, are a combination of subjective and objective tests used to determine the accuracy of hire. Today, best-practice companies are improving objectivity in the hiring process by leveraging a variety of pre-hire professional and behavioral assessments.
Interviewing is often the deciding factor in decision-making. But few managers have received training in how to conduct an effective interview, opening the door to bias as well as other problems. Few organizations have a standard approach for conducting interviews. By providing the right tools to recruiters and managers, interviewing becomes a powerful process for determining best fits for their company.
Talent Measurement Report and Webinar
Talview has invested in research on talent measurement, a strategy to enable data-driven hiring decisions. Use the data we’ve assembled to explore the challenges confronting TA and HR leaders and what benefits talent measurement could provide. Watch our on-demand webinar, Using Data to Drive Better Hiring Decisions, at your convenience and read the complete results of our Talent Measurement study in Aptitude Research’s report, Talent Measurement for Data-Driven Hiring Decisions.
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