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As digital learning and evaluation continue to advance, selecting an appropriate proctoring solution has become essential for institutions globally. The e-Assessment Association's (eAA) Online Proctoring End User Research 2024 has revealed the top criteria that organizations should consider while selecting an online proctoring software. In this blog post, we'll explore these criteria and see how Talview, a leader in the field, addresses each one.
The Top 3 Criteria
According to the eAA Online Proctoring Research 2024, the top three criteria for selecting an online proctoring platform are:
- Technical Capability
- Candidate Experience
- Data Security
Let's dive into each of these criteria and see how Talview stands out in meeting these requirements.
1. Technical Capability
In 2024, technical capability has become the most important factor for organizations when choosing an online proctoring solution. This dramatic increase from 33.3% in 2022 to 46.7% in 2024 demonstrates the growing emphasis on robust, reliable, and feature-rich platforms.
Talview excels in this area with its comprehensive suite of technical capabilities:
- Online Exam Proctoring Platform: Talview streamlines the entire process of online exams from creation and delivery to management. It offers customizable test creation, secure exam delivery, real-time monitoring capabilities, and detailed analytics and reporting.
- Secondary Camera Proctoring: Secondary camera captures multiple angles during exams, allowing proctors to effectively identify irregular behavior. This significantly enhances the ability to maintain exam integrity.
- Secure Test Browser: Talview provides a specialized web browser to create a secure and controlled environment for online exams and assessments. This browser ensures that examinees cannot access unauthorized resources or applications during the test.
- Flexible Proctoring Options: Talview offers three types of proctoring - Automated proctoring, Live Proctoring, and Record & Review. This flexibility allows organizations to choose the most appropriate method depending on the stake of their exam.
2. Candidate Experience
While technical capabilities are crucial, the candidate experience remains a top priority for organizations. According to the research, 46.7% of the respondents prioritize candidate experience when selecting a proctoring platform.
Talview enhances the candidate experience through:
- User-Friendly Interface: The platform is designed with the end-user in mind, ensuring that candidates can easily navigate through the exam process.
- Trained Proctors: Talview’s proctors are not only experts in monitoring but also provide support throughout the exam. They assist candidates with any technical or procedural issues, offer clear instructions, ensuring a calm and focused testing environment.
- Clear Instructions and Support: Talview provides clear guidelines and support for candidates, ensuring they understand the process and can troubleshoot any issues quickly.
3. Data Security
With data security being prioritized by 46.7% of respondents, it's clear that organizations are deeply concerned about protecting sensitive information during online proctoring sessions.
Talview's robust approach to data security includes:
- Strong Encryption: Talview employs robust encryption for data both in transit and at rest across all its solutions. This ensures that sensitive information remains protected throughout the entire proctoring process.
- Strict Access Controls: Implementing Role-Based Access Control (RBAC), Talview ensures that only authorized personnel can access sensitive data. This minimizes the risk of unauthorized data breaches.
- Regulatory Compliance: Talview is compliant with major data protection regulations such as GDPR and CCPA. This commitment to compliance ensures that Talview's practices meet international standards for data protection.
- Ethical Data Practices: Talview prioritizes transparency and user consent in its data handling practices. The company is committed to minimizing privacy risks, ensuring that user data is handled responsibly and ethically.
Conclusion
The 2024 landscape of online proctoring demands solutions that are technologically advanced, user-centric, and easily adaptable to existing systems. Talview meets these criteria head-on, providing a comprehensive and effective platform for all proctoring needs. By addressing the critical factors outlined in the eAA’s research, Talview proves to be a reliable proctoring solution to maintain high standards in digital assessments. Whether you're an educational institution, a certification body, or an organization conducting online assessments, Talview's comprehensive solution is designed to meet your needs both now and in the future.
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